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Policies and Procedures
Business Policies:
- We accept cash, credit cards, and personal checks
- There is a $20 fee for returned checks
- Payment is due at the conclusion of the session
- Gift Certificates
- We are not responsible for lost gift certificates
- Gift certificate value is the value of the service at the purchase date
Therapist Responsibilities:
- Session will start and end in a timely fashion
- 24 hour notice will be given to cancel appointments except for emergencies/illness
- All client information will be kept confidential
- Client privacy will always be respected
- Draping will be utilized to respect client privacy and professional boundaries
- Personal and environmental hygiene and sanitation will be maintained
- Therapist has the right to end session if client acts in an inappropriate or threatening manner
Client Responsibilities:
- Arrive on time for appointments
- Arrive a few minutes early at first appointment to complete paperwork
- Tardiness will result in deduction of time from appointment with full session fee charged
- Turn off cell phones and pagers
- 24 Hour notice for cancellation of appointment
- less than 24 hour notice will result in client being billed full amount for session
- Arrive to session hygienically clean and free of illness
- Notify therapist of any change in medical history
- Treat the therapist as a professional, maintaining appropriate boundaries
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280 Main Street, Wethersfield, CT 06109
860-944-6863
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