Woodside Therapeutic Massage

Policies and Procedures

Business Policies:

• We accept cash, credit cards, and personal checks.
• There is a $20 fee for returned checks.
• Payment is due at the conclusion of the session.
• Session time includes any discussion with therapist prior to the session and undressing & dressing before and after the massage.
• Gift Certificates
• We are not responsible for lost gift certificates.
• Gift certificate value is the value of the service at the purchase date.

• Session will start and end in a timely fashion.
• 24 hour notice will be given to cancel appointments except for emergencies/illness.
• All client information will be kept confidential.
• Client privacy will always be respected.
• Draping will be utilized to respect client privacy and professional boundaries.
• Personal and environmental hygiene and sanitation will be maintained.
• Therapist has the right  to end session if client acts in an inappropriate or threatening manner.

• Arrive on time for appointments.
• Arrive a few minutes early at first appointment to complete paperwork.
• Tardiness will result in deduction of time from appointment with full session fee charged.
• Turn off cell phones.
• 24 Hour notice for cancellation of appointment.
• less than 24 hour notice will result in client being billed full amount for session.
• Arrive to session hygienically clean and free of illness.
• Notify therapist of any change in medical history.
• Treat the therapist as a professional, maintaining appropriate boundaries.